Refund policy

• At Malayah, we take great pride in crafting high-quality, organic beauty products rooted in Ayurvedic traditions. Due to the nature of our products and to ensure the highest standards of hygiene and safety, we do not accept returns or offer refunds on any purchases.
  
  
• Our products are carefully made in small batches with organic, farm-sourced ingredients to maintain purity and effectiveness. For the safety of our customers, we cannot resell or reuse items that have left our facility.
  
• If you receive a damaged or incorrect item, please reach out to us within 48 hours of delivery. We will gladly work with you to resolve the issue by offering a replacement or store credit where appropriate.
  
  
• To report a damaged or incorrect item, contact our support team at support@malayah.com with: Your order number, Clear photos of the product and packaging, A brief description of the issue
  
• All purchases are considered final sale. We encourage you to carefully review product details and ingredients before completing your purchase. If you have any questions or need recommendations, feel free to reach out to our team.
  
  
• Thank you for understanding and supporting Malayah’s commitment to quality, sustainability, and purity.